Dining tables & sunbeds by the pool area at Los Arcos Suites

About Hotel Los Arcos Suites in Puerto Vallarta

Enjoy Our Amenities

Hotel Los Arcos Suites is a warm, intimate and inviting boutique hotel in the heart of Puerto Vallarta. As our guest, you will enjoy a tranquil ambiance enhanced by the gracious hospitality and magnificent natural beauty that draw travelers from around the world to Puerto Vallarta

​You will also benefit from our “Stay at One, Play at Two” experience with access to the restaurant and bar, Playa Club with towel service, lounge chairs, beach umbrellas and spa services at our sister property, Playa Los Arcos Beach Resort & Spa, which is situated just a half block away.

Whether it’s just the two of you or your entire family, you will find that staying at Hotel Los Arcos is a truly magical experience.

The Butler

An exclusive experience for guests who stay at Casa Doña Susana and Hotel Los Arcos Suites, our butler service is committed to excellence, providing a warm welcome and making your stay in Puerto Vallarta unique and memorable.

Your butler will be waiting to greet you on your arrival and escort you to your room, advising you on everything that is necessary. He will also help you unpack your luggage and offer wet towels and a refreshing drink.

Hotel front desk & entrance lobby area at Los Arcos Suites

Hotel Amenities

  • Complimentary high-speed Wi-Fi
  • Concierge and butler service
  • Outdoor swimming pool
  • Parking (fee applies, available only on request)
  • Beach club access
  • Nightly entertainment
  • Daily activities
  • Watersports (fee applies)
Dining table by the outdoor pool area at Los Arcos Suites
Pedicure chairs with a Sea view in the Spa at Los Arcos Suites
  • Fax and copy service (fee applies)
  • Small conference room (fee applies)
  • Babysitting service (fee applies)
  • Water taxi (fee applies)
  • 24-hour doctor service (fee applies)
  • Spa (fee applies)
  • Room service from 7:30 a.m. – 10:00 p.m. (fee applies)
  • Tour reservations (fee applies)
  • Laundry (fee applies)

Our Mission

Portrait view of fireworks in the city near Los Arcos Suites
Portrait view of fireworks in the city near Los Arcos Suites

Our Mission

A member of the "Los Arcos" family of hotels, Playa Los Arcos Beach Resort & Spa guarantees a 100% Mexican vacation experience by offering personalized service, surpassing the expectations of our guests and turning them into repeat customers. We further the economic growth of our company by promoting the improvement and development of our employees, who are in charge of providing quality service with respect for their community and environment.

A member of the "Los Arcos" family of hotels, Playa Los Arcos Beach Resort & Spa guarantees a 100% Mexican vacation experience by offering personalized service, surpassing the expectations of our guests and turning them into repeat customers. We further the economic growth of our company by promoting the improvement and development of our employees, who are in charge of providing quality service with respect for their community and environment. 

Portrait view of the city near Los Arcos Suites

Our Vision

Portrait view of the city near Los Arcos Suites

Our Vision

We wish to be a leading boutique hotel chain in Mexico and create a unique model of hospitality.

We wish to be a leading boutique hotel chain in Mexico
and create a unique model of hospitality.

Our Values

A mom playing in the beach with two kids at Playa Los Arcos
A mom playing in the beach with two kids at Playa Los Arcos

Our Values

⎯  Orientation Service: We always anticipate the needs of our guests through proactive, polite and friendly service.

⎯  Respect: We work with consideration and courtesy towards our guests, employees and the environment.

⎯  Innovation and adaptation to change: We have the ability to adapt to change positively and constructively, seeking more effective ways to achieve our goals.

Teamwork: We believe in integration within our workforce to meet each of our objectives.

⎯  Loyalty: Loyalty to our company is of pararount importance to all employees.

⎯  Commitment: We are dedicated to fulfill our mission, vision and values.

 

⎯  Orientation Service: We always anticipate the needs of our guests through proactive, polite and friendly service.

⎯  Respect: We work with consideration and courtesy towards our guests, employees and the environment.

⎯  Innovation and adaptation to change: We have the ability to adapt to change positively and constructively, seeking more effective ways to achieve our goals.

 ⎯ Teamwork: We believe in integration within our workforce to meet each of our objectives.

⎯  Loyalty: Loyalty to our company is of pararount importance to all employees.

⎯  Commitment: We are dedicated to fulfill our mission, vision and values.