An exclusive experience for guests who stay at Casa doña Susana and Hotel Los Arcos Suites, our butler service is committed to excellence, providing a warm welcome and making your stay in Puerto Vallarta unique and memorable.
Your butler will be waiting to greet you on your arrival and escort you to your room, advising you on everything that is necessary. He will also help you unpack your luggage and offer wet towels and a refreshing drink.
In the event you want to order room service or anticipate your order to the restaurant, your butler will be at your disposal.
He can place orders for laundry delivery and shoe luster, make restaurant reservations and plan excursions and transportation as well.
Throughout your stay, your butler will ensure that your room is always in perfect condition. At your request, he will coordinate the housekeeping service while being responsible for your Internet connection and administrative functions such as photocopying and printing of boarding passes.
Finally, he will assist you in preparing your luggage upon your departure and help ensure that you do not forget any belongings.